Terms of Use

Acceptance of Terms

Welcome to Luna Signing Solutions, LLC ("Luna," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our electronic notary journal platform, website, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services. We reserve the right to modify these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.

Eligibility and Account Registration

Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Be a commissioned notary public in good standing in at least one U.S. state or jurisdiction
• Have the legal authority to enter into these Terms
• Not be prohibited from using the Services under applicable laws
• Comply with all state-specific notary laws and regulations

Account Registration

To access certain features of the Services, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your login credentials confidential and secure
• Notify us immediately of any unauthorized access or security breach
• Be responsible for all activities that occur under your account
• Verify and maintain current notary commission status

Use of Services

License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your professional notary activities. This license does not include any right to:

• Resell, redistribute, or sublicense the Services
• Modify, reverse engineer, or create derivative works
• Use the Services for any illegal or unauthorized purpose
• Remove or alter any proprietary notices or labels
• Access or use the Services through automated means without our written permission

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violate any applicable laws, regulations, or third-party rights
• Impersonate any person or entity or falsely state or misrepresent your affiliation
• Upload or transmit viruses, malware, or any other malicious code
• Interfere with or disrupt the Services or servers or networks connected to the Services
• Attempt to gain unauthorized access to any portion of the Services
• Use the Services to perform notarizations outside your authorized jurisdiction
• Tamper with or attempt to circumvent tamper-evident security features
• Share your account credentials with unauthorized individuals
• Engage in fraudulent notarization activities

Notarization Standards and Compliance

Professional Responsibility

As a notary public using our Services, you acknowledge and agree that:

• You are solely responsible for ensuring that all notarizations comply with applicable state laws
• You must maintain a valid notary commission and comply with all notary duties and obligations
• You are responsible for verifying the identity of signers and ensuring their willingness to sign
• You must exercise reasonable care in maintaining the security and integrity of your electronic journal
• Our Services are tools to assist with compliance but do not replace your professional judgment

State-Specific Compliance

While we design our Services to support compliance with state-specific notary requirements, you are ultimately responsible for understanding and complying with the laws and regulations of your jurisdiction. We provide state-aware compliance features but make no guarantee that use of the Services will ensure complete compliance with all applicable laws.

Electronic Notary Journal

Journal Entries

Our Services provide tamper-evident electronic notary journals that use cryptographic hash-chaining to ensure data integrity. You acknowledge that:

• All journal entries are permanent and cannot be modified after creation
• You are responsible for the accuracy of information entered into the journal
• Journal entries may be subject to legal discovery and disclosure requirements
• We maintain backup copies of your journal for the retention period required by law

Data Retention and Access

We retain electronic journal entries in accordance with state-specific retention requirements. You have the right to download and maintain copies of your journal entries. In the event you terminate your account or we discontinue the Services, we will provide you with the opportunity to export your journal data in a standard format.

Payment and Subscription

Fees and Billing

Access to certain features of the Services may require payment of subscription fees. You agree to:

• Pay all fees and charges associated with your account
• Provide accurate and complete billing information
• Authorize us to charge your designated payment method
• Pay all applicable taxes related to your use of the Services

Subscription Terms

Subscriptions automatically renew unless cancelled before the renewal date. We reserve the right to change fees upon reasonable notice. Continued use of the Services after a fee change constitutes acceptance of the new fees.

Refund Policy

All fees are non-refundable except as required by law or as expressly stated in these Terms. If you believe you have been charged in error, please contact us within 30 days of the charge.

Intellectual Property Rights

Ownership

The Services, including all content, features, and functionality, are owned by Luna Signing Solutions, LLC and are protected by intellectual property laws. You acknowledge that:

• We retain all rights, title, and interest in the Services
• You do not acquire any ownership rights by using the Services
• Our trademarks, logos, and service marks may not be used without our written permission
• Any feedback or suggestions you provide may be used by us without obligation to you

User Content

You retain ownership of the documents and information you upload to the Services. By uploading content, you grant us a limited license to store, process, and display that content solely for the purpose of providing the Services to you. We will not use your content for any other purpose without your consent, except as required by law.

Disclaimers and Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Services will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or completeness of any information
• Warranties that the Services will meet all state-specific legal requirements

We do not warrant that the Services will be compatible with all devices or platforms. You are responsible for implementing sufficient procedures and checkpoints to satisfy your requirements for accuracy and security.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUNA SIGNING SOLUTIONS, LLC SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from unauthorized access to or use of the Services
• Errors, mistakes, or inaccuracies in content or information
• Personal injury or property damage resulting from use of the Services
• Interruption or cessation of the Services

Our total liability for any claims arising from or related to the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100, whichever is greater.

Indemnification

You agree to indemnify, defend, and hold harmless Luna Signing Solutions, LLC, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any laws or regulations
• Your notarization activities
• Your violation of any third-party rights
• Any content you upload or submit through the Services

Termination

Termination by You

You may terminate your account at any time by following the account closure procedures in the Services. You remain responsible for all fees and charges incurred prior to termination.

Termination by Us

We may suspend or terminate your access to the Services at any time, with or without cause, with or without notice, including if:

• You violate these Terms
• Your notary commission expires or is revoked
• We suspect fraudulent or illegal activity
• You fail to pay required fees
• We discontinue the Services

Effect of Termination

Upon termination, your right to use the Services will immediately cease. We will provide you with access to download your journal entries for a reasonable period following termination. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state where Luna Signing Solutions, LLC is organized, without regard to its conflict of law provisions.

Arbitration

Any dispute arising from or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in English and shall take place in the state where Luna Signing Solutions, LLC is organized. Each party shall bear its own costs and expenses.

Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

General Provisions

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Effective Date." Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Luna Signing Solutions, LLC regarding the Services and supersede all prior agreements and understandings.

Contact Information

If you have questions or concerns regarding these Terms, please contact us: